Welcome to Heritage Yaatra (https://heritageyaatra.com). We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, book tours, or communicate with us.

1. Who We Are

We are Heritage Yaatra, a travel and tourism company offering curated travel experiences and tourism services across various destinations, especially in Uttar Pradesh and India.

Our website address is: https://heritageyaatra.com

2. What Data We Collect

We may collect the following types of data:

• Personal Information: Name, email, phone number, address, passport details (if needed for bookings), and travel preferences.

• Booking Information: Tour packages selected, payment status, and transaction details.

• Technical Data: IP address, browser type, operating system, device type, and browsing behavior through cookies and analytics tools.

• User Comments & Messages: Data submitted via contact forms, feedback, or comments on our site.

• Media Uploads: Images you may upload (avoid EXIF GPS data to protect location privacy).

3. How We Use Your Information

Your data may be used for the following purposes:

• To process bookings and payments.

• To personalize your travel experience.

• To communicate important travel updates or marketing offers.

• To improve our website and customer service.

• To comply with legal obligations.

4. Comments

When visitors leave comments, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam.

Gravatar may use a hashed version of your email to show your profile picture. View their privacy policy: https://automattic.com/privacy/.

5. Cookies

We use cookies to:

• Improve user experience.

• Remember user preferences.

• Analyze website traffic through tools like Google Analytics.

• Enable essential functionalities (e.g., remembering login sessions).

You can choose to disable cookies via your browser settings.

6. Embedded Content

Articles or tour pages may include embedded content (e.g., YouTube videos, maps, Instagram posts). These third-party platforms may collect your data and track interactions as if you visited their site.

7. Who We Share Your Data With

We do not sell your data. However, we may share necessary information with:

• Travel partners (hotels, transport providers, etc.) for booking fulfillment.

• Payment gateways for secure transactions.

• Government authorities, if required for compliance.

8. Data Retention

We retain your data only as long as necessary:

• Comments and their metadata are stored indefinitely.

• Booking and customer details are stored for service and legal purposes.

• Registered users can view, edit, or delete their personal information (except usernames).

9. Your Rights

You may request to:

• Access or export the personal data we hold.

• Correct or delete your personal data.

• Withdraw consent at any time (this may affect your use of our services).

To make a request, contact us at: privacy@heritageyaatra.com

10. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

11. Where Your Data Is Sent

Visitor comments and form submissions may be checked through an automated spam detection service.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised date.

13. Contact Us

For any privacy concerns or data access requests, please contact:

Email: privacy@heritageyaatra.com
Address: [Insert your business address here]
Phone: [9628493434. 8744826038. 7393095871]